Krystal Grand Cancun All Inclusive, Cancun - Reviews, Rooms Options & Prices 2026

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Key details

About the Resort

Boulevard Kukulkan Km 8.5, Cancun, Mexico, 77500

Steps from the beach

Nice

6.9

7.1

/10

3.8

Loved by Krystal Grand Cancun All Inclusive guests

Amazing view
Comfortable rooms
Delicious food
Really good housekeeping

"I think the thing that really stood out to me the most was the beach area."

Cheri H from United States

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"The hotel features a wide range of outstanding amenities, including 16 hours of entertainment daily, which is comparable to the vibrant atmosphere of Las Vegas."

Anderson from United States

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"We left the hotel today and our 8 years old was sad but our 4 years old was crying because he didn't want to go."

Francisco

Amenities

Krystal Grand Cancun All Inclusive boasts direct beach access with calm waves, making it ideal for swimming. The resort includes 4 exclusive pools, focusing on varied experiences for families and adults. A dedicated area for children, Kamp Krystal(R), provides engaging activities designed for their enjoyment.

Rooms

The hotel offers 400 spacious rooms and suites distributed across two circular towers. Guests can choose from options including Deluxe Ocean Front rooms that provide stunning views and private terraces. Superior Ocean Front rooms come with modern amenities like flat-screen TVs and rainfall showers.

Dining

Guests can enjoy a culinary experience at 6 signature restaurants serving diverse cuisine from Italian to Mexican. The resort also features themed culinary events and snack options at cafés throughout the property. The on-site bars provide a variety of local and international drinks.

Location

Located in Punta Cancun, the hotel offers proximity to major shopping centers and nightlife. Its prime beachfront position allows easy access to vibrant destinations within the Cancun area. The resort is positioned near a range of local attractions worth exploring for a complete vacation experience.

Family-Friendly Features

Krystal Grand Cancun caters to families with dedicated kids' clubs such as Adventure Friends(R) designed for teenagers. The resort promotes family bonding through supervised activities and leisure options. Spacious accommodations and unique dining experiences are tailored to enhance family stays.

Highlights

Location: Punta Cancun with beachfront access .

Rooms: 400 spacious rooms and suites .

Dining: 6 signature restaurants serving diverse cuisine .

Amenities: 4 exclusive pools including Kamp Krystal(R) .

Activities: Family-friendly programs for kids .

“This all-inclusive beachfront hotel benefits greatly from its location in the heart of Cancun's hotel zone, placing guests within walking distance of nightlife and attractions. While some areas show their age, the property maintains a comfortable atmosphere, especially with the Altitude suites providing exceptional ocean views. I believe the hotel's strengths lie in its multiple pools, diverse dining options, and the friendly staff, creating a well-rounded vacation experience.”

James DavidEditor-in-Chief at Toresort

Location: Great

8.8/10Review score

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Highlights from guests

DiningAuthentic Flavors

The Mexican restaurant was unforgettable. Enjoyed huge margaritas, live music, and truly authentic food.

Ricardo from Spain

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Room FeaturesComfortable Key

Wearing my room key on my wrist was super convenient. Beds were comfortable with lovely linens.

Kenji from Japan

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Children's AmenitiesFamily Fun

Breakfast had hot cakes and waffles. The children will enjoy the family facilities, making everyone happy.

Jamie from Australia

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Select your room type

Krystal Grand Cancun All Inclusive offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Altitude Suite 2 Double Beds

2 persons

540 sq. feet

2 Double beds

Shower

Coffee machine

room details

Altitude Suite ocean front

2 persons

550 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Altitude Corner Suite Partial Ocean View

2 persons

605 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Altitude Suite 1 King Bed

2 persons

550 sq. feet

1 King-size bed

Shower

Coffee machine

room details

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Facilities

Krystal Grand Cancun All Inclusive offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.0/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Golf course
Billiard tables
Yoga class
Aerobics

Services

Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Facial
Beauty treatment
Body wraps
Massage
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

At Krystal Grand Cancun All Inclusive, guests can immerse themselves in a delightful culinary landscape that celebrates both local and international flavors. From family-friendly dining spots to romantic retreats, each restaurant offers a unique atmosphere and specialty dishes that cater to every palate.

Krystal Grand Cancun All Inclusive Restaurant photo The photo shows an upscale restaurant interior, bathed in warm, inviting light. The focus is on a beautifully set table in the foreground, ready for a meal.

The table is made of dark wood and is neatly arranged with white plates, white napkins eleg

Krystal Grand Cancun All Inclusive Restaurant photo The photo shows a stylish and modern restaurant dining area with a focus on large windows offering a view of a twilight cityscape and a pool.

The restaurant features several round tables, each set for dining with light-colored placemats, napkins, a

Krystal Grand Cancun All Inclusive Restaurant photo The photo shows a brightly lit, spacious dining area, likely within a resort or upscale restaurant. The overall ambiance is warm and inviting.

In the foreground, there's a long, rectangular wooden table set for dining. It's surrounded by red uphols

Restaurant O

Mexican, Tex-Mex, Local, International, Latin American

Ambiance

Family-friendly

Key Offerings

Indulge in a variety of dishes ranging from traditional Mexican tacos to international favorites, all prepared with flair in an inviting setting. Breakfast and dinner are served, making it a perfect spot for families to enjoy mealtime together.

Reservation

Not needed

Breakfast from 06:30 - 11:30, Dinner from 18:30 - 23:00

The Grill

Casual dining

Ambiance

Family-friendly

Key Offerings

Enjoy delicious grilled dishes in a relaxed atmosphere, perfect for lunch or a cozy dinner. With an emphasis on seasonal ingredients, The Grill is ideal for a laid-back meal at any time of day.

Reservation

Not needed

Lunch from 12:30 - 17:00, Dinner from 18:30 - 23:00

Lounge and Terrace

American

Ambiance

Modern

Key Offerings

This contemporary venue offers a stylish setting for brunch with a delightful array of American classics. Perfect for unwinding while enjoying refreshing drinks and light bites throughout the day.

Reservation

Not needed

Brunch from 12:30 - 17:00

Risotto

Italian

Ambiance

Romantic

Key Offerings

A charming restaurant dedicated to Italian cuisine, Risotto presents a serene atmosphere for an intimate dinner. Signature pasta dishes and exquisite wines enhance the dining experience.

Reservation

Not needed

Dinner from 18:30 - 23:00

Ayamí

Asian (Chinese, Indian, Japanese)

Ambiance

Modern

Key Offerings

Explore the vibrant flavors of Asia at Ayamí, where a fusion of culinary traditions awaits. The modern decor complements a superb dinner menu laden with aromatic dishes that will entice any foodie.

Reservation

Not needed

Dinner from 18:30 - 23:00

Beach bar and grill

International

Ambiance

Casual beachside

Key Offerings

Relax and rejuvenate at the Beach Bar and Grill, serving a variety of international delights in a laid-back environment. Ideal for brunch and lunch while basking in the sun or enjoying a gentle ocean breeze.

Reservation

Not needed

Brunch and Lunch from 10:00 - 18:00

Krystal Grand Cancun All Inclusive Location

Boulevard Kukulkan Km 8.5, Cancun, Mexico, 77500

Map view

Boulevard Kukulkan Km 8.5, Cancun, Mexico, 77500

City landmarks

Landmark

Cancun Convention Center

3200 ft

Night club

The City Nightclub

2300 ft

Gallery

Galeria Balance Cancun

2000 ft

Beach

Chac Mool Beach

5000 ft

Landmark

Arrecife Chitales

2400 ft

Landmark

Museo de Arte Popular Mexicano

1.5 mi

Landmark

Water Park at The Grand

1.1 mi

Landmark

Parque Ventura Cancun

1.5 mi

Landmark

Yamil Lu'um Archeological Site

2.0 mi

Landmark

Scorpion's Temple ruins

2.0 mi

Beach

Playa Tortugas

1.7 mi

Museum

Cancun Wax Museum

2.1 mi

Landmark

Sail Away Cancun

1.7 mi

Landmark

Bungee in Cancun

1.7 mi

Landmark

Playa Tortuga Ferry Terminal

1.7 mi

Harbour

Aquatours Cancun

1.8 mi

Aquarium

Interactive Aquarium

2.2 mi

Landmark

Avenida Kukulkan

2.6 mi

Park

arte Garden

2.1 mi

Mall

La Madonna

2.2 mi

Beach

Playa Marlin

2.5 mi

Nearby

Night club

Coco Bongo

1300 ft

Night club

Palazzo

700 ft

Beach

Playa Forum

2000 ft

Beach

Mandala Beach Club

1500 ft

Amusement Park

Delphinus Dreams

500 ft

Paseo Kukulcan km. 9.5 Zona Hotelera

Forum By The Sea

1800 ft

Night club

Mandala Nightclub

1700 ft

Night club

Daddy'O

1700 ft

Punta Nizuc - Cancún 210

Playa Lagarto

2000 ft

Restaurants

Restaurante Ayami

100 ft

Boulevard Kukulkan 8.5 Hotel Krystal Grand Punta Cancun

Tradewinds Restaurant

300 ft

Boulevard Kukulcan The Royal Caribbean

La Bastille

500 ft

Boulevard Kukulcan Manzana 51

The Moongate

500 ft

Boulevard Kukulkan Km 9.5

El Mercado

1000 ft

Boulevard Kukulcan Hyatt Ziva

Isla Contoy

700 ft

Boulevard Kukulcan Km. 9.5 Zona hotelera

La Joya

800 ft

Kukulcan Blvd 9. 5

Hacienda El Mortero

1200 ft

Blvd Kukulkal Km. 9.5

Mextreme

2200 ft

Zona Hotelera Km 9 In Front Of Convention Center

Vips

1100 ft

Blvd Kukulkan Km. 9 Zona Hotelera

Explore Cancun

Local Highlights

Coco Bongo

5 minutes walking

A legendary nightlife venue known for spectacular shows and vibrant atmosphere. A must-visit for entertainment lovers.

Playa Forum

7 minutes walking

This lively beach area features sun, sand, and nearby dining options, perfect for relaxation and fun.

Museo de Arte Popular Mexicano

5 minutes driving

A cultural gem showcasing traditional Mexican art. Offers guided tours and free admission on certain days.

Water Sports

5 minutes walking

Beachfront rentals for snorkeling, jet skiing, and paddleboarding. Perfect for thrill-seekers and ocean lovers.

Relaxation at Spa

6 minutes walking

Book a rejuvenating massage or facial at nearby spas to unwind and refresh amidst your vacation.

Restaurante Ayami

1 minute walking

Features delicious Asian cuisine in a modern setting, known for sushi and vegetarian options. Reservations for larger groups recommended.

La Bastille

2 minutes walking

Charming French bistro offering fine dining with signature dishes like duck confit and a variety of wine selections.

The City Nightclub

9 minutes walking

A vibrant nightclub hosting renowned DJs. Great for nightlife enthusiasts looking for a party atmosphere.

Mandala Beach Club

6 minutes walking

A lively beach club with a relaxed vibe. Offers daybeds, cocktails, and DJ music, perfect for all ages.

Getting around

City Centre

Cancun17 min · 6.8 mi

Airports

Cancun International Airport (CUN)36 min · 14.9 mi

Isla Mujeres, Quintana Roo (ISJ)40 min · 16.4 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in for free.

Breakfast

At the hotel Krystal Grand Cancun All Inclusive guests are invited to a full breakfast served for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Year renovated:

2007

Number of floors:

Number of rooms:

514

Former name

Hyatt Regency Cancun

Reviews and Ratings

Feedback about Krystal Grand Cancun All Inclusive from previous guests about their experience

Review score

Based on 1569 verified reviews

7.8/10

Very good

71%

Recommend

Breakfast

5.5/10

Cleanliness

7.4/10

Comfort

7.5/10

Facilities

7.0/10

Free Wi-Fi

6.9/10

Location

8.8/10

Paid Wi-Fi

8.0/10

Staff

7.4/10

Value for money

6.7/10

Pros

Beach location

Wonderful staff

Delicious food

Cons

Slow check-in

based on 6825 reviews

4/5

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Questions of the users

About Krystal Grand Cancun All Inclusive

What is the ideal time of year to enjoy a fantastic beach getaway at this resort?

10 January 2024

Cancun can be visited all year round. One of the advantages of this resort is its exceptional beach, recognized as one of the finest in the area.

Can you confirm if the rooms come with balconies?

15 February 2024

All rooms are equipped with a balcony to enhance your stay and allow for outdoor relaxation.

Are food and beverages included in the all-inclusive plan, and what can guests expect from the minibar?

22 March 2024

The all-inclusive booking plan covers all food and beverages in the menus, and minibars are stocked with water and soda. Enjoy your upcoming stay!

Is there 24-hour room service available for guests in the Altitude Rooms?

5 April 2024

Room service is indeed available 24 hours for all guests, including those in the Altitude Section.

Can you provide details about spa services and their associated costs?

27 April 2024

Spa services are available but come at an additional cost.

What types of reservation plans do you offer at the resort?

13 May 2024

There are three options available: Room Only, Bed and Breakfast, and All-Inclusive.

Does the resort provide shuttle services from the airport?

14 June 2024

Complimentary transportation is not offered. Guests are encouraged to contact AMStar, the recommended DMC partner for reliable transfers.

What exactly does the all-inclusive experience include?

25 July 2024

It includes unlimited access to a diverse buffet and à la carte dining options, international and domestic top-shelf drinks, and 24-hour room service, among other amenities.

How many dining options are available at the resort?

30 August 2024

The resort boasts nine dining options, including four à la carte restaurants, a buffet, a café, a cevichería/taquería, and one grill, along with 24-hour food and beverage access.

Are there designated smoking areas on the property?

15 September 2024

There are designated smoking areas available, but smoking is prohibited in rooms and non-designated areas. Fees may apply for violations.